Returns & Exchanges
At Create Wellness, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original condition and packaging.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
- 2.Prepare Your Package
Securely pack the items in their original box, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.